Privacy policy

Effective Date: 2026-02-13  |  Last Updated: 2026-04-25

About Elevated Patio Co.

Elevated Patio Co. is an online retailer operated by Barlowka Corporation, a Ohio corporation doing business as Elevated Patio Co., based in Dayton, Ohio. We offer a curated selection of outdoor living, patio, and backyard products — including fire features, outdoor furniture, and related accessories — for residential customers across the contiguous United States.

📦 Fulfillment: Orders are fulfilled from authorized U.S.-based warehouses and shipped directly to the delivery address you provide at checkout, within the contiguous United States (excluding Alaska, Hawaii, and U.S. territories). To complete your order, we share necessary information (such as your name, shipping address, phone number, and order details) with our authorized fulfillment partners. These parties are only authorized to use your information to fulfill your order.

1. Introduction

This Privacy Policy describes how Barlowka Corporation ("Company," "we," "us," or "our") collects, uses, discloses, and safeguards personal information when you visit or make a purchase from elevatedpatioco.com (the "Site"). The Site is operated under the trade name Elevated Patio Co. by Barlowka Corporation, a Ohio corporation doing business as Elevated Patio Co.

By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please do not use the Site.

2. Definitions

  • Personal Information: Information that identifies, relates to, describes, or could reasonably be linked to an individual or household.
  • Account Information: Information you provide to create an account, place an order, or contact us.
  • Device Information: Information about your web browser, IP address, time zone, device identifiers, and cookies installed on your device.
  • Order Information: Information necessary to process your purchase, including contact, shipping, and payment-related details.
  • Service Providers: Third parties that perform services on our behalf (e.g., hosting, analytics, payment processing, fraud prevention, email delivery, fulfillment, and shipping).

3. Information We Collect

We collect the following categories of information, depending on how you interact with the Site:

3.1 Information You Provide Directly

  • Contact Information: name, email address, phone number.
  • Shipping and Billing Information: shipping address, billing address.
  • Order Details: items purchased, quantities, order notes, and communications relating to your order.
  • Customer Support Information: information you include in communications with us (emails, forms, calls).

3.2 Information Collected Automatically

  • Device and Usage Data: IP address, browser type, device identifiers, pages viewed, clickstream data, and referring/exit pages.
  • Cookies and Similar Technologies: cookies, pixels, tags, and similar tools used to remember preferences, enable Site functionality, and perform analytics.

3.3 Information from Third Parties

We may receive information from third parties in connection with operating the Site and processing transactions, such as payment processors, fraud-prevention providers, advertising partners, analytics providers, and shipping carriers. These parties provide such information in accordance with their own privacy policies.

4. How We Use Your Information

We use Personal Information for the following legitimate business purposes:

  • To provide and operate the Site: including maintaining accounts, enabling checkout, and providing requested features.
  • To process and fulfill orders: payment authorization, order confirmation, shipping, returns, exchanges, refunds, customer service, and administering order processing based on our standard 2:00 PM EST cut-off time.
  • To coordinate fulfillment and shipping: we share your name, shipping address, phone number, and order details with our authorized fulfillment and shipping partners solely to fulfill and deliver your order.
  • To communicate with you: responding to inquiries, sending transactional messages, and providing support.
  • To improve the Site: analytics, testing, troubleshooting, and enhancing user experience.
  • To prevent fraud and protect security: detecting suspicious activity, enforcing policies, and protecting the integrity of the Site.
  • To market and advertise (where permitted): sending promotional communications and showing advertisements, subject to your choices and applicable law.
  • To comply with legal obligations: including recordkeeping, responding to lawful requests, and enforcing our Terms.

5. Sharing and Disclosure of Information

We may disclose Personal Information in the following circumstances:

  • Fulfillment and Shipping Partners: To fulfill your order, we share necessary order information (such as your name, shipping address, phone number, and order details) with our authorized fulfillment and shipping partners. These partners are authorized to use your information solely to fulfill and deliver your order.
  • Service Providers: We share information with vendors who perform services for us, such as payment processing, website hosting, analytics, shipping, email delivery, customer support tools, and fraud prevention. These providers are authorized to use Personal Information only as necessary to provide services to us.
  • Business Transfers: If we engage in a merger, acquisition, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.
  • Legal and Compliance: We may disclose information to comply with applicable laws, regulations, court orders, subpoenas, or other lawful governmental requests, or to protect our rights, property, and safety and the rights, property, and safety of others.
  • With Your Consent: We may disclose information for any other purpose disclosed to you at the time we collect the information or with your consent.

6. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Site, remember preferences, understand how the Site is used, and support marketing/analytics. You may control cookies through your browser settings. If you disable cookies, certain Site features may not function properly.

7. Email and Marketing Preferences

If you subscribe to marketing emails, you may opt out at any time by using the unsubscribe link in our emails or by contacting us. Transactional and service-related communications (e.g., order confirmations, shipping updates) may still be sent even if you opt out of marketing emails.

8. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect Personal Information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain Personal Information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide the Site, comply with legal obligations, resolve disputes, and enforce agreements, unless a longer retention period is required or permitted by law.

10. Your Rights and Choices

Depending on your state of residence and applicable law, you may have rights regarding your Personal Information (for example, the right to access, correct, delete, or obtain a copy of certain information). To submit a request, contact us at info@elevatedpatioco.com. We may need to verify your identity before processing requests.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act ("CCPA") as amended by the CPRA. If applicable, you may request information about categories of Personal Information collected, sources, purposes, and disclosures. We do not sell Personal Information in exchange for money. We may share information for targeted advertising/analytics as permitted by law, subject to applicable opt-out rights.

11. Children's Privacy

The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect Personal Information from children under 13. If you believe a child has provided Personal Information, please contact us so we can take appropriate action.

12. International Visitors

The Site is operated from the United States and ships within the contiguous United States only (excludes Alaska, Hawaii, and U.S. territories). If you access the Site from outside the United States, you understand that your information may be processed and stored in the United States and other jurisdictions that may not provide the same level of data protection as your home jurisdiction.

13. Third-Party Links

The Site may contain links to third-party websites or services. We do not control and are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on the Site with an updated effective date. Your continued use of the Site after the posting of changes constitutes acceptance of the updated policy.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at: